Refund Policy
Taurus Black Limo

At Taurus Black Limo, customer satisfaction is our top priority. We take great pride in delivering a premium experience, and we stand behind the quality of our service.

If for any reason you are not satisfied with your experience, we offer a 100% money-back guarantee.

Eligibility for a Refund:
Refund requests must be made within 5 hours of the service being provided.

You must contact us directly to explain the reason for your dissatisfaction.

Refunds apply only to completed bookings. Cancellations are subject to our separate cancellation policy.

The full refund applies only when the issue is related to service quality or performance and not caused by factors beyond our control (e.g., extreme weather, road closures

Cancellation Policy
Taurus Black Limo

We understand that plans can change. Our cancellation policy is designed to be fair and transparent for both our customers and our team.

Standard Cancellation Terms:
100% Refund for cancellations made 12 hours or more before the scheduled pickup time.

100% Refund for cancellations made between 12 to 24 hours before the scheduled pickup time.

How to Cancel:
To cancel your booking, please contact us as soon as possible using one of the following:

Email: info@taurusblacklimoservice.com

Phone: (888) 810-3524 (647) 930-0060

Please provide your booking number, name, and pickup date/time when making the cancellation request.

Special Circumstances:
We recognize that emergencies and unexpected events can happen. In such cases, we encourage you to contact us directly, and we will do our best to accommodate your situation.